Subject	I had the opposite experience with customer service. One
Posted by	JBender on July 13, 2012 at 5:18 PM
	This message has been viewed 148 times.
In Reply To	I recently bought a DDM Tuning kit and was very disappointed posted by Mike TDK (NoVA) on July 13, 2012 at 02:09 PM
Message	bulb was DOA, and after a quick email exchange they shipped me a new bulb, no problem. I've been running them since March. RTFSM - Read the Factory Service Manual Purpose of site is to archive Z information. It is found by using search. Same reason you go to a library to read books to research a topic instead of standing in the library lobby shouting your question hoping someone has read the books your answer is in. - LordZ Hi guys, my mechanic died before finish my car so i try to finish myself - ktranne
Follow Ups	20k miles in 10 days......got my DDM HID ballasts today - LJZTT 08:53:16 07/13/12 almost forgot....shout out to Wang Lei (n/m) - LJZTT 08:56:16 07/13/12 LOL.. (n/m) - zfreak(Dallas) 09:00:57 07/13/12 Looked like Wangle at first~ Dang Redneck Chinese!!! lol (n/m) - BoneZ (MD) 09:45:53 07/13/12 Re: 20k miles in 10 days......got my DDM HID ballasts today - Barry (NJ) 09:17:40 07/13/12 they dont slide in far enough (n/m) - LJZTT 09:19:33 07/13/12 Are both sides of the ballast connection the same or diff? - Woody75 (Denver) 09:50:28 07/13/12 tried them both ways, mashed on the pretty hard but no click (n/m) - LJZTT 09:52:25 07/13/12 I have seen others like this, can probably be fixed with - Adam (NoVA) 14:13:50 07/13/12 after a 2nd look I was thinking the same thing (n/m) - LJZTT 20:10:45 07/13/12 Weird - Insomniac (VA) 09:24:23 07/13/12 Why not get the slim profile? Mine have been fine for years (n/m) - evan_aggie 09:28:12 07/13/12 honestly, I don't remember why, maybe misclicked - LJZTT 09:51:45 07/13/12 Sorry about your poor choice. (n/m) - Bernie (NoVA) 11:34:09 07/13/12 what you got against Wang Lei?? (n/m) - LJZTT 13:58:53 07/13/12 I bought the slim ballasts, 6 months later still no issues. (n/m) - Lumpydonut 12:26:14 07/13/12 I had no problems with the HID kit from carID.com - TTkickedin 13:10:21 07/13/12 At most $20 for the ballasts and $20 for the D2S connectors - s3trios 13:11:04 07/13/12 I've had my DDM kit for about a month now - megaDan 13:16:57 07/13/12 Jim was designing something to address this... - CameronSF 15:59:23 07/13/12 I recently bought a DDM Tuning kit and was very disappointed - Mike TDK (NoVA) 14:09:04 07/13/12 Did the PayPal claim go through? (n/m) - Bernie (NoVA) 16:35:09 07/13/12 I had the opposite experience with customer service. One - JBender 17:18:57 07/13/12 I had DDM 55W kit for a couple yrs. - SWhiteTT(WA) 18:46:43 07/13/12 I'm hoping to get similar use out of them. - LJZTT 05:31:36 07/14/12 Hey LJ I think you got the wrong kit. - 1blackz 05:08:12 07/15/12 "Raptor" 35w ballast (n/m) - LJZTT 18:14:46 07/15/12
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